Call Today:
(678) 569-4005

Frequently Asked Questions


    Have an emergency repair? +

    Please call us immediately at 678-569-4005 during normal business hours. If after hours, call us at 678-871-5896. If it’s an immediate emergency (like a potential gas leak), please call 911.

    Can I make changes or improvements to the home I’m renting? +

    While we often welcome improvements to the residence and yard, please be aware you’re required to have written authorization from Clients 1st BEFORE making any changes to the property INCLUDING PAINT. Please note some changes may also require approval by the owner and/or the subdivision’s Home Owners Association.

    How do I handle repairs? +

    Please notify Clients 1st of any needed repairs no matter how minor they may seem. A maintenance request form is available through the tenant portal on this website and must be completed for any non-emergency repair. Have an emergency? Please call us immediately at 678-569-4005 during normal business hours. If after hours, call us at 678-871-5896. If it’s an immediate emergency (like a potential gas leak), please call 911.

    What are your rent collection policies? +

    All rents are due on or before the first of the month without exception. Regardless of holidays, weekend or acts of God, any rent received after 11:59 PM on the due date will be considered late and late fees will apply. Please see your lease agreement for more information.


    Please note: Mailing your payment does not constitute payment received. We must receive it by the deadline specified in your lease agreement for payment to be considered on time.


    We make it easy for you to pay on time! We encourage you to make rent payments online through the tenant portal on this website.

    What maintenance items am I responsible for? +

    Please read your lease thoroughly. In general, tenants are responsible for minor items that occur as a result of living in the premises including, but not limited to light bulbs, air filters, smoke-detector batteries etc. Again, please read your lease agreement for details.


    Also, please ask questions about anything you may not understand. We’re here to help and we’ll be glad to answer any questions you may have.

    Why do I need renter’s insurance? +

    It’s important to have renter’s insurance to cover the cost of your belongings and personal liability in the event of unforeseen circumstances. Please read your lease agreement, but under most circumstances, landlords are not responsible for your personal liability or property in the event of fire, flood, acts of God, etc. This type of insurance is relatively inexpensive and well worth the cost.


    We will need proof of your renter’s insurance before you move in.

    Question not answered here? +

    No problem! Just call us at 678-569-4005 during normal business hours Monday-Friday 9 a.m. to 5 p.m. We’ll be glad to answer any additional questions you may have.

Clients 1st Property
Management Specialists, LLC

309 Creekstone Ridge
Woodstock, GA 30188
Phone: (678) 569-4005
Fax: (770) 672-7728

Owners

Services

We offer a wide range of services to fit your needs as a landlord or home owner.



Tenants

Potential Residents

As a perspective tenant, we can help you through the process of finding and applying for the home of your dreams.


Clients 1st Property
Management Specialists, LLC

309 Creekstone Ridge
Woodstock, GA 30188
Phone: (678) 569-4005
Fax: (770) 672-7728

Clients 1st Property Management Specialists makes every reasonable effort to ensure the accuracy and validity of the information provided on its web page. Since policies, prices, dates, property conditions, property information are continually changing. Clients 1st Property Management Specialists reserves the right to change at any time without notice, information contained on this website and makes no warranties or representations as to its accuracy.

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